Bill Verification [BV] Solution
Utility companies face mounting difficulties in safeguarding their revenues. In times of increasing data volume and complex systems, finding methods to detect revenue leakage and implementing an infrastructure to address it is challenging. A number of activities contribute to revenue leakage. These include incorrect customer accounts and contracts, faulty metering, inaccurate billing, ineffective collections and theft.
The CaseWare™ Monitor BV solution enables disparate silos of information to be linked in order to provide a comprehensive ‘meter-to-bill’ view of your business, and to allow all stakeholders access to information in a common portal. This gives visibility into business processes and fosters greater efficiencies, resulting in revenue assurance. With a continuous monitoring framework approach, there are no blind spots because there is a virtual consolidation of systems that creates a single view of your business.
CaseWare™ Monitor BV automates the monitoring of your company's service and billing processes. Detecting anomalies and alerting the relevant people can prevent and/or minimize revenue leakage. Most errors that result in revenue loss occur in advance of the actual loss. For example, incorrectly rating a customer account will not result in a loss until billing is complete, but if detected early, the loss is preventable.